Bellco

F

5 months ago

Great credit union. Have been with them for over 30 years. Easy to use web pages for doing transfers or viewing statements and account balances. Easy to integrate Bellco with all your other external financial accounts. They have rules that are no different than any other financial organization. If you don't follow them then don't complain. Read your contracts, that way there are no surprises. I noticed low ratings come from people with loans. Just because you're a debtor doesn't make you special. Deal with it!

Dawn Sena

6 months ago

I currently have three auto loans through Bellco, my history with them is stellar, payments always on time and early even. I am a furloughed government employee and haven’t been paid in over 45 days and as of this day I am working but still haven't received a pay check. Bellco will not help me with to defer my auto lease and when asked it they will waive my late fee I was told they would have to see. The people I've dealt with are rude and frankly not sure about their job, as I was given inaccurate information and shuffled around to more than one rude person. When I'm done with the current situation I will be looking to transfer my loans to a different credit union.

Madeline Acosta

7 months ago

We just got a car loan through BELLCO. Our First interaction was with Kaelan so helpful. He was able to get us started on on line banking & set up an appointment. Melissa patiently got everything set up with user name and resetting passwords. I enjoyed the BELLCO experience so far!

Rick Clauder

9 months ago

I've had nothing but trouble since I opened an account with Bellco Credit Union recently. The agent was new, but tried to be helpful but the Bellco systems were overwhelming. I had to rewrite my vitals on numerous pages taking a lot of time. You would have thought that you were still in the age of carbon pager not computers. Since opening my account I've been prevented from reaching it online due to constant problems trying to login to my account. I've dealt with three IT people who although very friendly haven't been able to figure out why once I've fixed the login problem it prevents me from being able to login again. I'm still nervous about my account as I received 2 identical letters from Bellco with the heading of Bellco Student Banking showing that I have a zero account balance. I'm 78 and haven't had a student loan for decades and never with Bellco. Not being ble to login & see what they list for my account balance combined with these letters is keeping me on edge. I hope to be able to retrieve my money from Bellco & transfer it it to a way more efficient company. Rick

Melanie Jones

a year ago

I have been a member for over 40 years. I have been waiting for my car lein release for 2 weeks. Going into a branch for this paperwork is not an option. The car has been paid off for 5 years and they should have made more of an effort to get me this paperwork sooner. Unacceptable! I will be closing my accounts and moving to a more responsive bank. You have lost a loyal customer!