NOVA is an NCUA-insured credit union located in CHARLOTTE, NC. New auto loan rates from 5.99% APR. Google rating: 3.3 out of 5 from 86 reviews.

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Nova

3601 MULBERRY CHURCH RD, Charlotte, NC 28208
NCUA Insured3.3 (86 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1934

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

3601 MULBERRY CHURCH RD

Charlotte, NC 28208

Service Area

This credit union is located in Charlotte and serves members in the NC area. Currently serving 11,107 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q1 2026 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Why this matters

These metrics show how well the credit union manages money and risk. A financially healthy credit union is more stable and better positioned to offer competitive rates to members.

Source: NCUA Federally Insured Credit Unions list, Q1 2026.

Loan Rates

Rates sourced from NCUA call report data (Q1 2026). Contact the credit union for current rates and terms.

New Auto Loan

5.99%

Used Auto Loan

5.99%

Personal Loan

16.00%

Credit Card APR

9.90%

Important: Rates are sourced from NCUA call report filings (Q1 2026) and reflect weighted averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in NC

Lowest rates currently reported by credit unions in NC (NCUA Q1 2026).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(6 total)

Compare Rates in Charlotte

See how NOVA stacks up against other credit unions nearby — sorted by lowest APR.

Member Reviews

3.3

86 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Maria Putman

Maria Putman

5 months ago

I’ve been looking all over Charlotte for a great shared branch since I’m a barber and deposit cash tips weekly. After a lot of frustration trying to find the right place, I finally came here—and I’m so glad I did. They made the entire process quick and easy, even on New Year’s Eve! I’ve officially found my new go-to branch.

Justin Green

Justin Green

3 years ago

If you are in need of a shared branch, I recommend picking a different location. Not only Nova Credit Union make all shared branch users go through the drive through (which I’ve never heard of until today) they are extremely slow even with no one inside the branch. All I can say is do better Nova Credit Union this is terrible service.

Deborrah Williams

Deborrah Williams

a year ago

I would like to give a Big Shout out to Latecia at Mulberry Church Rd. location. She educated me on certain aspects of my account that I didn't know and I have been a member for over 30 years. She was very nice and had a pleasant attitude. Thanks for people like her on your staff. She is a great asset to the company.. Keep Her! ❤️

MONICA STEVENSON

MONICA STEVENSON

a year ago

My experience with NOVA was seamless. Brandon guided me through the entire process without any difficulty. I hadn't bought a car in a long time and NOVA had competitive rates. I highly recommend Brandon Thomas who is knowledgeable, professional and patient. I found everyone at the branch to be welcoming and helpful.

Ms Dee

Ms Dee

4 years ago

My experience today with this branch was horrible. EVERY time I use this shared branch, it’s an issue. My CU is affiliated with this one sadly & they have the lobby closed. I thought it would be a quick transaction to DEPOSIT money into my account. I pulled in & got into a long line of cars with only two open lanes. I waited about 40 minutes until it was my turn. Once I pulled in & provided my account number, the teller couldn’t find my account. I called my CU in Tennessee & asked for my savings account number. Then, the teller asked for my old TN license. Of course, I didn’t have it. So I asked the TN teller on the phone to upload the NC license. While waiting for that, I was cursed out by the customer behind me, & the teller asked me to circle the building again to get back in line. The branch manager walked outside & told me he was calling the police. All that for a DEPOSIT? It was an awful customer service experience & I hope NO ONE goes to this branch & deals with service like this.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).