City
Verified Information
NCUA Insured
Member-Owned
2 charter
Established in 1942
Contact this credit union directly for detailed information about membership eligibility and current rates.
Membership Eligibility
Anyone who lives, works, or worships in or around Dallas, TX may be eligible to join. Community credit unions are open to the general public within their service area.
Check eligibility on their website →Verified Information
NCUA Insured — deposits protected up to $250,000
Member-Owned — not-for-profit cooperative
2 charter
Established in 1942
Contact this credit union directly for detailed information about membership eligibility, current rates, and services.
Services Offered
Location & Directions
Service Area
This credit union is located in Dallas and serves members in the TX area. Currently serving 33,792 members.
Membership Info:
Contact the credit union to confirm membership eligibility requirements for your area.
Note on Membership
Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.
Financial Health
Q1 2026 · NCUAKey indicators from NCUA regulatory filings. Tap any metric to learn what it means.
Why this matters
These metrics show how well the credit union manages money and risk. A financially healthy credit union is more stable and better positioned to offer competitive rates to members.
Source: NCUA Federally Insured Credit Unions list, Q1 2026.
Loan Rates
Rates sourced from NCUA call report data (Q1 2026). Contact the credit union for current rates and terms.
New Auto Loan
5.24%Used Auto Loan
4.99%Personal Loan
12.99%Credit Card APR
12.99%Important: Rates are sourced from NCUA call report filings (Q1 2026) and reflect weighted averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.
Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.
Best Rates in TX
Lowest rates currently reported by credit unions in TX (NCUA Q1 2026).
Odessa, TX
Palestine, TX
Amarillo, TX
Kerrville, TX
Rates from NCUA regulatory filings. Contact credit unions directly for current rates.
Branches & Locations(6 total)
Compare Rates in Dallas
See how CITY stacks up against other credit unions nearby — sorted by lowest APR.
Member Reviews
4.9
3,349 Google reviews
Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.
View on Google Maps
Jana Smith
3 months ago
Euphoria Jackson with City Credit Union just gave me the BEST customer service!! I was having with an issue with accessing my online account and making needed updates. She was very friendly and knowledgeable and went above and beyond to fix all my issues quickly. CCU should be very proud of this employee representing the organization in such a professional manner. I'm one very satisfied customer!
Crystal RICHMOND
5 months ago
⭐⭐⭐⭐⭐ I had an excellent experience at the credit union thanks to Aaquila Runyan. Her customer service skills are truly outstanding. She is extremely knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood my options. Aaquila went above and beyond to assist me, and I never felt rushed at any point during the process. Thank you, Aaquila, for taking time out of your day to help me—not just today, but whenever I need assistance. Your professionalism, kindness, and dedication to helping members do not go unnoticed. This is the kind of service that keeps customers coming back. Highly recommend!
Brenda Estrello
3 months ago
I requested a call back from CCU I reviewed my call back from Rep. Heather who was able to assist me with my needs for on-line banking so I could access my account. She was very professional courteous and provided excellent customer service, my issue was resolved and she ask me if there was anything else she could assist me with. Heather you did 100 % I appreciate it very much!! Thank you!!
Irene Mata
3 months ago
Crystal at City Ctedit Union. Awesome and great has a great personality. Very helpful. Always on time. I really appreciate her so much. Please give her. A bonus I would She deserves it. I was seeing her here several years and I greatly appreciate you all the time. always Sincerely, Irene Mata
Keshia Mcmillan
a week ago
On May 28th I had the pleasure to open a IRA with Karen Jaral. Karen was extremely knowledgeable with IRA opening process , she also assisted me with docuSign for documents she needed. Karen professionalism and great personality along with her great customer service made my day. Thank you Karen Jaral for you great customer service 👍
Contact Tips
Best Time to Call
Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.
What to Ask
- • Current loan rates & terms
- • Membership eligibility requirements
- • Minimum deposit to open an account
- • Online & mobile banking features
NCUA Insured
Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).
Key Information
Phone
(214) 515-0100Website
Visit WebsiteMembers
33,792
Total Assets
$630.5M
Year Opened
1942
Net Worth
Well Capitalized
Official NCUA Data
All data sourced from the National Credit Union Administration (NCUA).
View NCUA Profile